2 Jobs in Downers Grove, IL
Kemper is Hiring a Quality Assurance Auditor Near Downers Grove, IL
Location(s)
Downers Grove, IllinoisDetails
Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.
Position Responsibilities:
• Review quality of work performed by staff through use of auditing applications.
• Identifies training needs and communicates needs to training department as needed.
• Participates in design of auditing formats and quality standards.
• Participates in design of auditing formats and quality standards.
• Uses quality monitoring data management system to compile and track performance and trends at team and individual level
• Conducts audit calibrations and/or training sessions with Senior Leadership, Supervisors or other Kemper employees on a regular cadence.
• Provides actionable data to various internal support groups as needed.
• Provides feedback to billing department leaders and managers.
• Maintain standardized workflows and procedures. Provides recommendations for change and participates in procedures to improve accuracy/efficiency.
• Prepares and analyzes internal and external quality reports for management staff review.
• Ability to focus on deadlines and deliverables.
• Ability to deal with ambiguity.
• Perform other related duties as assigned.
Position Requirements:
• 1 years of billing or customer service center experience
• 1 years of Property & casualty experience a plus
• 1 year Quality Assurance experience
• Bilingual in Spanish is a plus
• Excellent verbal, written, interpersonal, and organizational skills.
• Proficient in Word, Excel, Power Point, OneNote, and Outlook required.
• Proficient in Kemper property & casualty systems and processes a plus
• A skill’s assessment will be conducted as part of the interview process
• Ability to multitask and successfully operate in a fast paced, team environment
• Must adapt well to change and successfully set and adjust priorities as needed
- This is a hybrid role that will require some reporting to the closest Illinois office
Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper is focused on expanding our Diversity, Equity and Inclusion efforts to align with our vision, mission, and guiding principles.
Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.
Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.
Job Summary
Full Time
Business Services
$69k-84k (estimate)
01/10/2024
05/30/2024
kemperandcompany.com
KANSAS CITY, MO
25 - 50
2003
Private
CHRISTINE KEMPER
$10M - $50M
Business Services
Related Companies
The job skills required for Quality Assurance Auditor include Auditing, Customer Service, Motivating, etc. Having related job skills and expertise will give you an advantage when applying to be a Quality Assurance Auditor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Quality Assurance Auditor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Quality Assurance Auditor positions, which can be used as a reference in future career path planning. As a Quality Assurance Auditor, it can be promoted into senior positions as a Claims Quality Auditor II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Quality Assurance Auditor. You can explore the career advancement for a Quality Assurance Auditor below and select your interested title to get hiring information.
If you are interested in becoming a Quality Assurance Auditor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Quality Assurance Auditor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Quality Assurance Auditor job description and responsibilities
Quality assurance auditors are employed by food production companies to ensure they are producing safe products that are of the quality their customers expect.
03/19/2022: Cheyenne, WY
Identify issues in data quality, sourcing, or documentation by reviewing existing data and processes.
04/06/2022: Oklahoma City, OK
They create testing parameters for products and services, develop quality control procedures, perform audits, and oversee quality control teams.
04/01/2022: Canton, OH
Ensure appropriate decisions are made regarding the quality characteristics of products, materials and equipment
03/03/2022: Honolulu, HI
Manage customer claims and minimize resolution time by increasing communication between account managers, operations, production, and the customer.
02/22/2022: Great Falls, MT
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Quality Assurance Auditor jobs
ASQ offers training, certification, and networking opportunities for Quality professionals like Quality Auditors.
03/01/2022: Baltimore, MD
Many Quality Auditors choose to get qualified, for which they have to pass a CQA exam.
03/23/2022: San Bernardino, CA
To become a quality assurance auditor, an individual often starts as a production worker, a technician, or laboratory staff worker who has gained hands-on experience and knowledge of the product.
01/22/2022: Chillicothe, OH
Additional training, a specific certification, or a degree is required to gain employment in this position.
04/02/2022: Tucson, AZ
This position requires one to be a certified auditor through education and varying levels of work experience.
02/27/2022: San Diego, CA
Step 3: View the best colleges and universities for Quality Assurance Auditor.
Similar Jobs
Popular Articles
